Payment Policy

Welcome to Cool Cap! We are committed to providing secure and convenient payment options for all our customers. Please review our payment policies below.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay & Google Pay
• Bank Transfers (for bulk orders only)

2. Payment Security

All transactions are processed through a secure payment gateway that encrypts your payment information. We do not store credit card details on our servers.

3. Order Processing

Orders will only be processed once the payment is successfully received. If a payment fails or is declined, the order will not be confirmed.

4. Currency & Pricing

All prices on our website are listed in USD. Exchange rates for international payments may vary based on your bank’s policies.

5. Refunds & Cancellations

If you need to cancel an order, please contact us within 24 hours of placing it. Refunds are processed within 7-10 business days, depending on the payment method used.

6. Fraud Prevention

We reserve the right to cancel any order that appears fraudulent or suspicious. Customers may be required to provide additional verification details if needed.

7. Contact Information

If you have any questions regarding payments, please contact us at:

Email: [email protected]
Phone: +1 425 771 5343