Shipping Policy

At Cool Cap, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below:

1. Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method. Delivery estimates:

• Standard Shipping (5-7 business days)
• Express Shipping (2-3 business days)
• Overnight Shipping (1 business day)

3. International Shipping

We currently offer international shipping to select countries. Additional shipping fees and customs duties may apply.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email to track your package.

5. Shipping Delays

Delivery times may be affected by weather, carrier issues, or high-demand periods. We are not responsible for delays caused by third-party shipping providers.

6. Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us immediately at [email protected] with your order details.

7. Contact Us

For any shipping inquiries, contact us at:
Email: [email protected]
Phone: +1 425 771 5343